Ambulance Trust reneges on welfare commitment to frontline staff

NTK this week (2nd March) includes an article from the Director of Service Delivery stating, ‘the handover to clear element also has a 15 minute target and that is the expectation on every one of us.’

This is apparently linked to our financial position and the work of SSG healthcare – a private consultancy the Trust has engaged to assist with the financial improvement plan.

In UNISONs #PBTH survey, staff raised performance management – including ‘green in 15,’ as causing them stress. As a result it was agreed that the Trust would no longer apply this ‘target’ to staff. This commitment was communicated to staff in NTK, and by a number of Directors and Senior managers in a paper to the Operational Management Board (OMB).

The OMB paper stated: The purpose of the paper is to highlight to OMB the agreed decisions and areas for implementation across the Trust and specifically in Emergency Operations. The overarching agreement in the area of individual performance management relates to the immediate cessation of the following current practices:

– Staff being measured against generic Trust wide fixed targets.

– The use of arbitrary targets (such as green in 15 and 30 second mobilisation targets) to manage staff.

The NTK article stated a key agreement was:

Stopping the use of arbitrary individual performance measures for staff, such as generic mobilisation targets and greening up at hospitals.

The working group agreed to immediately cease the current PDR process and the use of arbitrary measures to performance manage staff.

You can view the NTK article is here:

We shared the above links with the Trust at a meeting this week and have reiterated that any ‘squeezing’ of staff to reduce out of service is not acceptable.

It appears the current management team are not prepared to listen or honour commitments and are putting finances ahead of staff well being – this is completely unacceptable. 

Please can all members ensure your contact details are up to date.

Fraer Stevenson

UNISON Branch Secretary

This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s